Deutsche Post DHL is the world’s leading mail and logistics services Group.
Deutsche Post DHL is the world’s leading mail and logistics services Group.
The Deutsche Post and DHL corporate brands offer a one-of-a-kind portfolio of logistics and communications services. The Group provides its customers with both easy to use standardized products as well as innovative and tailored solutions ranging from dialog marketing to industrial supply chains. Over 500,000 employees in more than 220 countries and territories form a global network focused on service, quality and sustainability. With programs in the areas of climate protection, disaster relief and education, the Group is committed to social responsibility.
Deutsche Post DHL brings two powerful brands to the marketplace.
The Deutsche Post brand stands for personal proximity, reliable quality and groundbreaking services. Its success is built on the unique infrastructure in Germany, consistently high quality in the mail business and innovative services in the area of dialog marketing.
The DHL brand stands for personal commitment, proactive solutions and local strength in the parcel business as well as in international express, logistics and mail operations. Together we are strong. Employees who focus on our customers’ needs and provide them with individually customized solutions help secure our success.
The MAIL division transports letters and parcels within Germany and specializes in dialog marketing and the distribution of press products. We deliver approximately 72 million letters and 2.5 million parcels every day, six days a week. If posted in time, well over 90% of all letters reach their recipients the very next day. We also provide international mail and communications services with direct connections to more than 200 countries worldwide. And we offer integrated services for corporate communications.
First Packstation to serve German soldiers
Single households account for more than half of all addresses in cities, but typically they are not available to accept normal deliveries. So are those serving in the German armed forces. Deutsche Post has now installed the first PACKSTATION on an armed forces base to enable German servicemen to post and pick up their parcels outside of normal opening hours.
DHL EXPRESS is the leading global provider of international courier and express services for business and private customers alike. We work with the world’s most expansive network covering more than 220 countries and territories in Europe, the Americas, Asia- Pacific and the Emerging Markets. With our three product lines Same Day, Time Definite and Day Definite we are able to offer our customers a broad range of services designed to meet their transport-time requirements.
Through the use of the most modern engine and wing technology we are increasing the efficiency and environmental friendliness of our international air network. As for example with our new Boeing 777 we are 16,6 time below the regulatory noise emissions.
DHL Global Forwarding, Freight
DHL GLOBAL FORWARDING, FREIGHT is one of the world’s leading providers of air and ocean freight services and one of the leading overland freight transport providers within Europe and beyond. We specialize in planning and implementing global transport solutions for our customers, consolidating and bundling loads, and coordinating the transport and flow of goods in over 150 countries throughout the world. DHL Global Forwarding transports goods and merchandise, no matter what the size, to an agreed destination within the agreed amount of time at an agreed price. We also offer customized solutions for large-scale logistics projects and value added services such as tailor made solutions for logistic security, warehousing, cargo insurance and customs brokerage with import and export clearance services.
DHL Freight is one of the largest freight transport providers in Europe, Middle East, Commonwealth of Independent States and Northern Africa. DHL Freight delivers both standard and flexible, individualized solutions for domestic and international groupage, part-load and full load transport by road, rail or intermodal means. The unit’s comprehensive customs services ensure smooth cross-border shipping.
Intermodal Transport Systems
“2000 Parcel InterCity” transports 280,000 tons of goods per year on the North-South East-West connection in Germany and shifts 70 truckloads off the roads every day. With 160 km/h this innovative concept is well suitable to time-critical parcel transport. It has a 95% on-time record.
Innovative trailer design
This design of the Teardrop Trailer helps to increase CO2 efficiency and achieve fuel savings of 9% to 12%. An expansion of use together with other aerodynamic tuning during 2009 and 2010 is planned.
The SUPPLY CHAIN division includes the contract logistics services from DHL Supply Chain and the Business Process Outsourcing solutions from Williams Lea. Both business units focus on tailor-made customer solutions.
DHL Supply Chain provides warehousing, distribution, managed transport services, value-added services as well as supply chain outsourcing and business transformations for customers spanning all sectors, including the key industries consumer, technology, automotive, life science and healthcare, energy and airline services. Williams Lea, specializing in Corporate Information Solutions, is our expert for business process outsourcing, providing holistic management of all printed and digitalized information an organization shares with its internal and external audiences. The Williams Lea offering is especially geared toward, though not limited to, companies in insurance, retail, consumer goods, pharmaceuticals, publishing and the public sector.
Above the Wings Services
As of April 2010, DHL Supply Chain will be handling all short haul catering services for one of the world�s leading premium airlines at London Heathrow in partnership with Northern Food who will be responsible for preparing in-flight meals. DHL will manage the supply chain for the entire in-flight service from kitchen to cabin. This will involve transporting up to 13 million meals per annum, in-flight retail and in-flight and all items for passenger in-flight comfort. Through its specialist division Environmental & Compliance Solutions, DHL will also be responsible for the wash up and waste management operations as part of a commitment to develop an environmentally efficient supply chain and to help reduce the carbon footprint of the total operation.
Deutsche Post DHL actively promotes innovative applications and technologies in the logistics industry. The DHL Innovation Center plays a key role in doing precisely this. It is the development and communication platform of the Deutsche Post DHL Group. Together with customers, employees and partners from economy, science and technology the future of the logistics industry is shaped here.
The Cold Chain
DHL Freight’s Europe-wide cold chain was developed to handle pharmaceutical companies’ temperature-sensitive shipments. These specialised solutions combine a fleet of refrigerated trucks with a network of temperature-controlled distribution hubs.
The DHL Innovation Center is responsible for green technologies in the fields of vehicles and buildings. It explores alternative technologies and fuels to be used in the Group’s fleet. The innovative solutions and technologies for “green” logistics are integrated with the central climate protection program GoGreen and thus promote the improvement of the CO2 efficiency of the entire Group.
An innovative system, especially conceived for the automatic unloading of containers loaded with parcels. The robot grabs – controlled by specially designed software and a laser scanner – the parcels in the container, lifts them and places them on a conveyor belt which takes the packages to the logistics center.
We actively research on RFID (radiofrequency identification) and we promote its standardization to ensure and drive forward a harmonized launch of RFID at Deutsche Post DHL. Furthermore we offer customized RFID solutions for our customers from various industries e.g. retail, consumer electronics and fashion.
Robot Cell Light
Until recently, the only option for unloading involved removing parcels from the pallets by hand, meaning that the individual packages had to be separated from each other and placed on a conveyor belt. These stereotypical turning and lifting movements can now be taken over by the Robot Cell Light.
DHL is combining advanced technology with dynamic route planning in its vehicles. “SmartTruck” uses radiofrequency identification (RFID) and a completely new type of route planning software, which navigates express vehicles and other vehicle away from inner city traffic jams.
With SmartSensor Temperature we offer transport with seamless temperature monitoring along the supply chain without opening your shipment. The temperature information is fed to the SmartSensor web portal, where you can access at all times -from anywhere- for quality control purposes.
Metro Cash & Carry
Started as a joint project and running since 2008, the system at Metro Cash & Carry is the first comprehensive application of RFID in consumer goods logistics in France. Together with DHL, the company is purchasing the vision of an digital supply chain, with the aim of further step-by step expansion.
The DHL Innovation Center collaborates with internal and external partners on trend-setting projects. We realize concrete technological innovations with the corporate divisions of the Group. In addition, the DHL Innovation Center takes an active part in research projects and thus reinforces Deutsche Post DHL’s role as a pioneer in logistics.
Semantic Product Memory (SemProM)
Within the scope of this joint research initiative, Deutsche Post DHL evaluates new technologies for the Internet of Things and the use of Smart Labels for various transport objects in the field of logistics. The goal is the development of innovative solutions and services for the customer.
CORPORATE RESPONSABILITY AT DEUTSCHE POST DHL
Corporate Responsibility is an integral part of the strategy of Deutsche Post DHL. Under the motto Living Responsibility we focus on protecting the environment (GoGreen), delivering help (GoHelp) and championing education (GoTeach) and support volunteering activities of our employees.
GoGreen � Protecting the environment
Our climate protection program GoGreen has made Deutsche Post DHL the first logistics sector company to set a concrete carbon efficiency goal, which is to improve our CO2 efficiency, including that of our transportation subcontractors, by 30 % by the year 2020, compared to 2007 levels. This means implementing measures in each and every division, such as fleet optimization for both aircraft and ground vehicles, and expanding our range of carbon-neutral, climate-friendly GOGREEN products and services.
GoHelp � Delivering Help
Using our global presence and core competence in logistics, Deutsche Post DHL has developed the disaster management program GoHelp. It has established a threefold approach focusing on disaster preparedness, response and reconstruction. In partnership with the United Nations we have developed the training program �Get Airports Ready for Disaster� (GARD) which prepares local authorities and airport officials in endangered regions for possible disasters. When a disaster does strike, our �Disaster Response Teams� (DRT) support logistics at the airport in disaster-struck regions. Additionally we provide assistance at local level to employees affected by disasters with our We Help Each Other (WHEO) fund.
GoTeach � Championing education
Education is a prerequisite not only for success in the life of an individual but also for employment and prosperity in countries all over the world. This is why every child should have the right to receive a high-quality education. To this end, we are committed to creating better educational opportunities for children and young people. Through our program GoTeach we collaborate with two strong partners: Teach For All and SOS Children�s Villages. Together we aim to change society�s perception of the importance of educational equality and improve opportunities for young people at the local level. Working in close cooperation with our partners, our employees volunteer their experience, knowledge and time to provide youths with support and insights into the working world. We also help the children of our employees through our scholarship program Upstairs.